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How do the product categories work?

FAQ - Commodity Codes

Written by Trevor Woodland

Updated at February 24th, 2025

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The product categories represent the commodities that Southwest Cargo® provides air freight services for.  If you cannot find a product category that fits the commodity you are trying to ship, please select General Cargo.  You will be required to define the commodity description when completing the air waybill portion of the shipment in Step 3. 

product category commodity code content description shipment details awb

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