Schema Mismatch
Shipment Details incorrect - pieces, weight, dims
Orange Box Error: Schema Mismatch
Where: Step 4 Quotation - Submit Booking Request or Booking Editor page
Issue: This is caused when the Actual Weight or Dimensional Fields (Length, Width, Height) have a value that contains a decimal and is not a whole number.
Solution:
- Click Continue on Shipment from Main Dashboard
- Click Step 1 Icon
- Update Shipment Details: Weight, DIMS, that may have a decimal value - suggestion, round up.
- Continue through the booking process and submit.
Please contact support@hangara.com if you are still experiencing issues.